FAQs

TWYNEO cream is a prescription acne medication, and it cannot be bought over the counter. Talk to your doctor or dermatologist to see if TWYNEO cream might be right to fight your acne. TWYNEO cream will be available soon! Sign up for email updates to be the first to know when it's available.

That depends on your insurance provider and pharmacy costs. Speak with your doctor or insurance provider for more information about the total cost of TWYNEO cream.

You can also save on your TWYNEO cream prescriptions and refills with a Galderma CareConnect Patient Savings Card. Learn more.

TWYNEO cream uses innovative microencapsulation technology to combine 2 powerful acne treatments. While the mechanism of action is unknown, these treatments have antibacterial and anti-inflammatory properties, so they are thought to fight acne by destroying acne-causing bacteria and unclogging pores. Find out more.

In clinical studies, some people could see results in 2 weeks, and TWYNEO cream continued to clear skin over time. See the results.^1,2*

Everyone’s skin is different, so speak to your doctor first about how long you should use TWYNEO cream for.

That said, TWYNEO cream was evaluated for 12 weeks in clinical studies, and people using it saw their skin improve—the longer they used it, the clearer their skin got!^1,2

You may notice your acne improving in as early as 2 weeks. But in clinical studies, people’s skin kept getting better over time. We recommend that you keep using TWYNEO cream every day until your doctor or dermatologist says otherwise.^1,2*

In clinical studies, TWYNEO cream was proven to have fewer side effects. The most common side effects reported by people—all at the application site (AKA where they applied the cream)—were:

• Stinging or burning
• Dryness
• Exfoliation (scaling)
• Erythema (redness)
• Dermatitis
• Pruritus (itching) and irritation

Contact your doctor for medical advice about side effects. They may have tips for managing them or they may tell you to use TWYNEO cream less often or to stop using it altogether.

It’s really up to you and your doctor, but here’s what we recommend:

• Wash your skin gently twice a day with a non-soap cleanser
• Use your fingers, not a sponge or washcloth
• Blot—don’t rub—your skin dry with a soft towel

When you begin treatment with TWYNEO cream, you should apply a moisturizer—like Cetaphil® non-SPF moisturizer—on your skin as often as needed.

Yeah, it’s a good idea to minimize unprotected exposure to sunlight. You should avoid using sunlamps, tanning beds, and ultraviolet light while using TWYNEO cream. If you have to be in sunlight or are sensitive to sunlight, use sunscreen and wear protective clothing and a wide-brimmed hat to cover the treated areas.

Use a pea-sized amount of TWYNEO cream for each area of your face (forehead, chin, nose, and cheeks). Massage a thin layer onto your skin, and avoid your eyes, lips, mouth, and corners of your nose. Need a reminder? Just follow these steps.

Do not double the dose to make up for the forgotten one. Just continue the next day with the same amount of product. Try and keep using it as your doctor or dermatologist instructed to get the most out of your treatment.

It may stain and bleach hair and colored fabrics, so wash your hands after you finish using TWYNEO cream.

Your bottle of TWYNEO cream should be stored at room temperature (68 °F to 77 °F) and discarded 30 days after first opening.